Shipping policy
Thank you for shopping with Vancetic. We are committed to providing you with a smooth and transparent shipping experience. Please review our shipping policy below.
Shipping Cost
- Free Standard Shipping: We offer free standard shipping on all orders within the United States.
- No Hidden Fees: There are no additional handling or service fees charged on any order.
Processing Time
Please note that many of our products are made to order or require special handling to ensure the highest quality.
- Order Processing: Typically takes 1 – 3 business days.
- What’s Included: This time includes product preparation, rigorous quality inspection, and specialized packaging.
- Confirmation: You will receive an order confirmation email immediately after your purchase is successfully placed.
Shipping Time
Once your order has been dispatched from our facility:
- Estimated Delivery: 1 – 3 business days depending on your location and local carrier schedules.
- Shipping Time: 7 – 14 business days
- Total Wait Time: The total estimated time from order placement to delivery is approximately 8 – 17 business days.
- Shipping Origin: 18501 Arenth Ave, Dock 29&30, City of Industry, CA 91748
- Customs & Duties: For US customers, orders under $800 are typically duty-free. For other regions, customers are responsible for any applicable import taxes.
⚠️ Note: We kindly ask that you plan your purchase accordingly before placing an order.
Shipping Rates & Delivery Estimates
| Shipping Country | Processing Time | Shipping Time | Cost |
|---|---|---|---|
| United States | 1 – 3 Business Days | 7 – 14 Business Days | Free Shipping |
At this time, we only ship within the United States.
For international shipping inquiries, please contact our customer support team.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email that includes:
- Your unique tracking number
- A direct link to track your shipment online
If you do not receive tracking information within the expected processing time, please contact us and we will be happy to assist you.
Contact Us
If you have any questions regarding your order or shipping status, please reach out to us:
- Email: support@vancetic.com
- Phone: +1 (901) 219-9741
- Address：18501 Arenth Ave, Dock 29&30, City of Industry, CA 91748
- Hours: Monday – Friday | 9:00 AM – 6:00 PM MST
We are always here to help and ensure you have a great shopping experience with Vancetic.